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Warranty Policy

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Warranty Policy

All Vending Mix, Inc. stands behind its refurbished vending machines. Our machines are completely inspected using our 75 point inspection program, covering everything from the vending mechanisms, currency and coin mechanisms, to the overall appearance of the machine. Because of the quality of our re-manufacturing process we can offer a 90 day parts warranty. In a few cases we sell separate parts (not parts on our machines) re-manufactured by other companies that offer shorter warranty periods (30 or 60 days), in that case we make special note on the listing and the shorter warranty period applies. We will send a replacement part for a malfunctioning part on one of our rebuilt machines free of charge. The replacement part that we provide for your machine is typically a re-manufactured part that has been assessed to be of working order. These parts are usually shipped out to you under normal shipping conditions via UPS or Federal Express. We ask for the replacement part to be shipped back to us prior to shipment of the part. This ensures that the correct part is sent back to you. This warranty does not cover the cost of installation of the replacement part nor does it cover any service technician that would have to be used to assess any problems with your vending machine. We offer phone support for all diagnostic/labor/installation issues for a period of 90 days at no charge for all online or internet purchases. Any compressor units that fail during the warranty must be returned to us for examination before being replaced under warranty. Upon examination if we find that the unit has failed (due to a leak) from user error on installation, tubing bent or kinked then the unit will not be replaced under warranty.

Before sending a part back call our service department at (323)816-1561, M-F, 9-5, so that we can determine which part is malfunctioning and needs to be returned. Our service techs have many years experience in repairing machines and can help with any problem you may have.

EXCLUSIONS: Items marked or sold 'AS IS' or listed as such on our original invoice, with advance notification to customer that the item sold carries no warranty. Acts of vandalism, fire, flood, terrorism or other natural disasters not listed, power surges (eg. lightening strikes) causing disruption to machine power or excess power to be delivered to machine, or 'salting of machines' are not covered by warranty. Salting of machines, coin mechs or validators is an act of vandalism.
PLEASE NOTE: Any machines sold AS IS WORKING are just that, AS IS WORKING and there is NO warranty, that is why these machines sell for lower prices.

AFTER WARRANTY: We have a flat rate repair or replacement program for many items such as validators, changers, logic boards. Please contact us for current repair prices on units that you need repaired. Also we offer phone diagnostic and repair service (per hour charge, 15min increments). Call for current price. Our Vending Repair Forum on our website is available 24/7 and is free.

If there are any questions regarding this warranty policy you may contact us using the information below:

CALL (323)816-1561
Habla EspaƱol? Llama: (626)523-8866

ALL VENDING MIX, INC.
9044 Garvey Ave.
Rosemead, CA 91770

EMAIL: info@VendingMix.com

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